How do I view my mother’s (child’s) health record?

In order for ZipHealth to access any health records, they need to be located on one of the PHRs supported by ZipHealth. Please see FAQ What/Where is my PHR? for a list of PHRs currently supported by ZipHealth.

• If the health records for your loved one is already located in one of the supported PHRs, you can add his/her PHR account to ZipHealth just like you added your own account. Please see FAQ How do I add my PHR account to ZipHealth? if you need help.
• If the health records for your loved one are not yet online, you may consider putting them online at one of the PHRs supported by ZipHealth.
• If the health records for your loved one are already online at a website not supported by ZipHealth, please let them and us know.

Once you have added all the accounts to ZipHealth, the "current account" picture (bottom right corner on iPhone and iPod Touch, near top right corner on Android and BlackBerry) shows the account that you are currently viewing. To view a different account, click the current account picture to go to ZipHealth home screen, and then click on the account you wish to view.

Every time you launch ZipHealth, it opens account you were viewing most recently. Please pay close attention to the "current account" picture, and be sure that you are viewing the correct account.